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WEBINAR:  Modern HR Service with HCM Cloud Help Desk
 
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Servicing your workforce's needs is a necessity for every business. Poor HR experiences can lead to employee turnover, which has significant cost your business. Have you looked at how your HR service is being provided lately? Is your HR team working effectively and efficiently? Do they have a system that enables them to be structured and route employee issues efficiently, collaborate together easily, provide answers to employees consistently, provide support thru multiple channels, and provide management extensive analytics to measure performance and insight into reported HR requests/issues in a secure way? What about being able to measure compliance for various HR regulations? Surprisingly, most HR teams can't. They are setup in inefficient models where too many senior people answering basic questions in ways that are not visible, not compliant and not secure. But, they don't have to be. Oracle's next generation employee service platform, HCM Cloud Help Desk, is a cost-effective, secure solution can enable you to provide excellent, consistent, measurable and secure HR services to your workforce thru multiple channels. Watch Oracle and Apex IT in an interactive webinar describing how this tool can enable HR to address those challenges and help you provide top-notch HR services to your employees.
Views: 910 ApexITPartner
HR Service Transformation with HCM Cloud Help Desk
 
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Servicing your workforce’s needs is a necessity for every business. Poor HR experiences can lead to employee turnover, which has significant cost your business. Have you looked at how your HR service is being provided lately? Is your HR team working effectively and efficiently? Do they have a system that enables them to be structured and route employee issues efficiently, collaborate together easily, provide answers to employees consistently, provide support thru multiple channels, and provide management extensive analytics to measure performance and insight into reported HR requests/issues in a secure way? What about being able to measure compliance for various HR regulations? Surprisingly, most HR teams can’t. They are setup in inefficient models where too many senior people answering basic questions in ways that are not visible, not compliant and not secure. But, they don’t have to be. Oracle’s next generation employee service platform, HCM Cloud Help Desk, is a cost-effective, secure solution can enable you to provide excellent, consistent, measurable and secure HR services to your workforce thru multiple channels. This video describes how this tool can enable HR to address those challenges and help you provide top-notch HR services to your employees.
Views: 133 ApexITPartner
ServiceNow Ticketing Tool | Understanding Incident Management In ServiceNow | Edureka
 
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This Edureka " ServiceNow Ticketing Tool " video will help you to get started with ServiceNow Ticketing Tool. This video mostly focuses on ServiceNow IT Service Management and Incident Management in particular. Subscribe to our channel to get video updates. Hit the subscribe button above. #ServiceNowTicketingTool #ServiceNowTutorial #ServiceNowDemo #ServiceNow #ITSM #ITServiceManagement # ServiceNowTraining #WhatIsServiceNow #ServiceNowCertification #ServiceNowCertifiedSystemAdministrator #ServiceNowPlatform ---------------------------------------------------------------------------------------------------------------------------------------------- How it Works? 1. This is a 3 Week Instructor led Online Course, which would include assignments & sufficient hands-on. 2. We have a 24x7 One-on-One LIVE Technical Support to help you with any problems you might face or any clarifications you may require during the course. 3. At the end of the training you will be working on a real-time project for which we will provide you a Grade and a Verifiable Certificate! -------------------------------------------------------------------- About the Course Edureka's ‘ServiceNow System Administration’ Training is designed for IT professionals and System Administrators who are new to the ServiceNow ecosystem. In this training, you will learn to implement various system administration functions, configure and perform fundamental administration tasks. You will: · Perform core configuration tasks and understand User Interface (UI) policies, data policies, UI actions, business rules and client scripts · Understanding basics of ServiceNow table structuring, its relationships and administration · Learn administration of users and basics of application security · Learn important concepts of Configuration management database (CMBD) in ServiceNow · Import sets and update sets · Create workflow activities and approvals · Understand knowledge base and ServiceNow service catalog · Configure alerts and notifications · Generate reports · Configure SLAs · Learn how to customize and perform branding of instance · Using the social features in ServiceNow ---------------------------------------------------------------------- Who should go for this course? This ServiceNow Admin training is designed for the IT professionals who want to pursue a career in Cloud Computing and become ServiceNow Administrator. This ServiceNow course is a best fit for: · Professionals who are working or want to work in Cloud Computing platform · Functional consultants who are looking to switch to ServiceNow · Freshers who want to start their career in Cloud computing · Developers who have experience in C#, Java, JavaScript ----------------------------------------------------------------------- Why learn ServiceNow? ServiceNow System Administration Certification Training will make you an expert in the concepts related to Administration of ServiceNow. This course will help you to pass ServiceNow System Administration Certification Exam, and acts as a pre-requisite for Advanced ServiceNow Certifications. ------------------------------------------------------------------------ For more information, please write back to us at [email protected] or call us at IND: 9606058406 / US: 18338555775 (toll free). Website: https://www.edureka.co/servicenow-admin-certification-training Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka
Views: 106763 edureka!
A Vision of the Future of Customer Service
 
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Get a glimpse into the future of next-generation service and learn how organizations can prepare to for the ever-connected consumer.
Views: 10242 Oracle Service Cloud
Modern Customer Service
 
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Modern Customer Service is about making it easy. Easy for customers to engage with your brand. Easy to serve your customers. Easy to adapt to the changing needs of your business.
Views: 11682 Oracle Service Cloud
OAUG IT Service Desk User experience monitoring UEM
 
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Oracle Application Users Group. IT service Desk costs can be cut 10% to 20% or more. Move to pro-active service which will can now be easily implemented using advanced analytics based on UEM and user performance management. Oracle, Siebel, JD Edwards, Peoplesoft, E-business suite.
Views: 12451 ExpertView2012
HCM Overview: Time and Labor
 
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Oracle Time and Labor Cloud Service (Time and Labor) is a comprehensive, easy to use, rules-based time recording and management system designed to give you maximum visibility and control over your most valuable asset, your people.
Views: 236 Oracle
See how Oracle Cloud Technology provides innovative HR Helpdesk Solutions
 
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Webinar from Kent County Council and Boxfusion focusing on how Kent have been using Oracle Service Cloud to deliver a better customer experience and increase efficiencies through their HR Helpdesk.
OAUG IT Service Desk application performance management APM
 
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OAUG event. Oracle Application Users Group. Webinar . Reduce IT service Desk costs 10% to 20% or more. Move to pro-active service. Powerful analytics based on user experience management and user performance management. Oracle, Siebel, JD Edwards, Peoplesoft, E-business suite.
Views: 12917 ExpertView2012
The Convergence of the Service Desk and the Project Management Office
 
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The long standing boundaries between the Project Management Office and the Service Desk are breaking down. This presentation covers: 1. The three top use cases across which project management and service organizations are challenged to collaborate. 2. The three different ways IT organizations attempt to reconcile IT project portfolios with IT service portfolios. 3. A new conceptual model, "demand/supply/execute," to replace the outmoded "plan/build/run" approach to IT management. The critical importance of time and resource management How ManageEngine is now supporting the entire IT pipeline with its innovative Project Management module. About the Speaker: Charles Betz is the Research Director in EMA. He has eighteen years of IT experience spanning IT support, network administration, IT consulting, technical architecture, software engineering, data management, application management, enterprise architecture, and IT portfolio management. He is author of Architecture and Patterns for IT: Service Management, Resource Planning, and Governance (Making Shoes for the Cobbler's Children). Charlie is one of the first IT industry analyst bloggers, founding the influential www.erp4it.com weblog in the fall of 2003, and has often been called on by vendors and venture capitalists to share his views on new products and industry directions.
Views: 1590 ManageEngine
Sol-Tec Ltd - Using the Sol-Tec Service Desk Customer Portal
 
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How to raise and manage incidents, service requests and ask questions within the Sol-Tec Service Desk Customer Portal
Views: 66 SOL-TEC LTD
Smart Help – JD Edwards and Oracle CX Applications L1 & L2 Help Desk
 
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Learn how Circular Edge's Smart Help Level 1 and Level 2 Help Desk for JD Edwards and Oracle CX Applications can revolutionize your user support.. Visit www.SmartHelp247.com and www.CircularEdge.com for more information.
Views: 1377 Circular Edge
Create Tomorrow, Today: Adaptable
 
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Oracle HCM Cloud is built as a single cloud solution across human resources, talent management, learning, talent acquisition, work life, HR help desk, payroll, benefits, and time and labor.
Views: 138 Oracle
Reservation with new profile
 
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Opera reservations and profile
Views: 75535 PMS Opera for Dummies
Ticketing System Training for IT Support Part 1
 
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Join 23,000+ IT Learners https://jobskillshare.org
Views: 146033 JOB Skills Share
Service | Creating and Editing Service Requests
 
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This video tutorial applies to Rel 12 and Rel 13. It shows you how to create and edit service requests using Service Request Management.
DriveStream Talks About Oracle's HR Helpdesk Solutions
 
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Listen to Fal Sarkar, SVP of Marketing and Strategic Alliances at Drivestream, a leading provider of Management and IT Consulting services discuss how Oracle’s HR Helpdesk solution is a powerful tool that enables employees to stay engaged with HR.
Views: 353 Oracle
TATA Consultancy Services – IT Service Desk Level 2 Agent
 
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www.myTCScareer.com Flight delayed in Tokyo, harvesting stopped in South Africa, or just a laptop not starting up in Debrecen…they are all awaiting for your action! IT Infrastructure Services unit is a multinational team, providing IT infrastructure support to the world’s most prestigious companies. There are more and more businesses that decide to outsource their IT support to TCS thanks to our continuous success. The most important contributor to this achievement is the professional team with multiple language skills and passion for helping our customers. Get in touch with customers from all corners of the world and be one whom they are thankful to.
Create Tomorrow, Today: Complete
 
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Oracle HCM Cloud is built as a single cloud solution across human resources, talent management, learning, talent acquisition, work life, HR help desk, payroll, benefits, and time and labor.
Views: 244 Oracle
Integrating JIRA with Oracle Identity Cloud Service
 
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Learn how to integrate JIRA with Oracle Identity Cloud Service for Single-Sign On. For details on other integrations with Oracle Identity Cloud Service, visit the Integrating with Oracle Identity Cloud Service Playlist at: http://bit.ly/2j14bvg ================================= To improve the video quality, click the gear icon and set the Quality to 1080p/720p HD. For more information, see http://www.oracle.com/goto/oll and http://docs.oracle.com Copyright © 2017 Oracle and/or its affiliates. Oracle is a registered trademark of Oracle and/or its affiliates. All rights reserved. Other names may be registered trademarks of their respective owners. Oracle disclaims any warranties or representations as to the accuracy or completeness of this recording, demonstration, and/or written materials (the “Materials”). The Materials are provided “as is” without any warranty of any kind, either express or implied, including without limitation warranties or merchantability, fitness for a particular purpose, and non-infringement.
IT help desk ticketing software | Service desk software
 
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ManageEngine ServiceDesk Plus, which is a refreshing IT help desk software with integrated asset management built over an ITIL ready framework. https://www.manageengine.com/products/service-desk/sdp-editions.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Your day-to-day life in IT revolves around either fixing a service or delivering services. All these IT services come with a ticket to make sure it is handled in time. To overcome these hurdles you need tools that are thoughtfully built to cater to the needs of the IT Help Desk. Thankfully, we have ManageEngine ServiceDesk Plus which is a refreshing IT help desk software with integrated asset management built over an ITIL ready framework. ServiceDesk Plus has been deployed at over 18,000 customer sites not to mention 186 countries around the world which clearly states that we are the leader in this segment. Unlike other tools, ServiceDesk Plus is very easy to use just download extract and get started it can be up and running in no time. ServiceDesk Plus is designed to cater to all business needs with three different editions. For businesses that just need the help desk functionality. We have the Standard Edition which includes state of the art features like multi-channel support, service level agreements, knowledge base, workflow automation, notifications, reporting and much more. ServiceDesk Plus Standard Edition is thoughtfully designed to increase efficiency and maximize the productivity of the IT Help Desk. Growing businesses today have to manage all their IT assets and need clear visibility on what is in their IT closet. ServiceDesk Plus Professional Edition is bundled with essential asset management functionality including features like automatic asset discovery, software management and license management what really sets us apart is the depth of detail captured about the hardware, software and network assets in your environment and it also highlights the relationship of each asset to support their business services. You can clearly know the criticality of the assets and manage them without a hitch. Finally, our ServiceDesk Plus Enterprise Edition which includes the complete suite of ITIL service management that has been built over the best practices framework to cater to today's complex business world. It's a different ballgame when it comes to managing bigger infrastructure just a regular helpdesk is not enough you need people process and product aligned to maintain your IT effectively. ServiceDesk Plus is available through a single pane of glass with all necessary ITIL features like incident, problem, change, Service Catalog and CMDB. These ITIL modules help you simplify your complex processes and manage your IT effortlessly. So what are you waiting for? try Service Desk Plus now! and we promise to make your work easy! **Technology trends and their impact on IT management by Rajesh Ganesan, VP, ManageEngine and Pradyut, Product Manager, ServiceDesk Plus https://www.youtube.com/watch?v=17_CdHfGfjg Subscribe here to learn more ITIL/ITSM tips http://bit.ly/me_yt Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: https://www.facebook.com/servicedeskplus/ LinkedIn: https://www.linkedin.com/company/servicedesk-plus/ Instagram: https://www.instagram.com/servicedeskplus/
Views: 163246 ManageEngine
Role Based Support Help Desk Software - ServiceDesk Plus
 
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Technicians can be provided with different roles and access privileges over various modules in ServiceDesk Plus. Schedule for Cloud / On-Premise personalized Demo https://www.manageengine.com/products/service-desk/demo.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Technicians can be provided with different roles and access privileges over various modules in ServiceDesk Plus. Acme Inc has configured roles like a coordinator, site admin, administrator and change manager to manage their help desk. Let's see how ServiceDesk Plus helps providing these access privileges to the technicians using rolls under the admin tab. Kate is a help desk coordinator and her day-to-day job is to read and assign all of the tickets. Let's provide Kate with a role to add, view & edit requests as she has to read all of the requests. We can set her view permissions as all requests. Steve is the site admin is provided with full control permissions over all of the modules and his actions are restricted only to his associated sites. With this role, he manages his requests, users, assets and other admin configurations just pertaining to his sights. There are a set of default roles provided by ServiceDesk Plus like SD admin, change manager and so on. The SD admin role is provided to the IT head of Acme so that he manages and administers his complete IT helpdesk. ServiceDesk Plus also provides fine-grained authorizations over the request and purchase module which can be associated as a custom role for various technicians and can manage tasks like modifying Dubai time, deleting other's time entry and so on. With roles, Acme Inc can effectively manage all of the technicians and access over ServiceDesk Plus. Download your ServiceDesk Plus here https://www.manageengine.com/products/service-desk/download.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn : https://www.linkedin.com/company-beta/2881115/ Google Plus: https://plus.google.com/+Servicedeskplus1
Views: 1174 ManageEngine
Service Desk Transformation by Innovation
 
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The SNL Innovation Team presents on ways to transform and improve your Service Desk through the utilization of innovation.
Views: 154 Ian Owen
Wolken Software - Service Desk Demo
 
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Wolken Software builds and implements enterprise solutions in the space of internal IT processes or external support operations. It offers the highest level of service performance, quality and delivery by providing a completely scalable and adaptable ITSM solution, built on ITIL best standards and practices. Wolken ServiceDesk is an easy to use, fully integrated ITIL compliant software that enterprise users can access via the internet to track and manage Incidents, Change Requests, Service Requests and CMDB.
Views: 595 Wolken Software
Service Request Demo - SMART Service Desk
 
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The SMART Service Desk solution With the use of SMART Service Desk business process automation tools, our customers increase productivity, reduce operations cost and improve customer experience. SMART Service Desk solutions can be adapted very quickly, easily and economically to suit the customer's systems and business process. SMART Service Desk is an effective solution for automating ITIL® processes, such as incident, problem, change, asset, service level, configuration, and service catalog / request fulfillment. From simple help desk to service and business line operations — from basic tasking to out-of-the-box ITIL processes — SMART Service Desk has the breadth and depth of choices to affordably meet your needs today and in the future. Available both as an on-demand (SaaS) and on-premise solution, the SMART Service Desk IT Service Management Suite is a perfect fit for organizations wanting to mature their capabilities. Incorporate ITIL best practices into network, database, application, availability, and performance monitoring, as well as configuration management and workload process automation.
Views: 960 SMART Service Desk
Service desk innovation webinar
 
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In this webinar, we'll show by example how you can spearhead business innovation from your IT service desk. To know more about upcoming webinars, visit https://www.manageengine.com/products/service-desk/webinars.html?utm_source=YT&utm_medium=referral&utm_campaign=YouTubeSEOdes Here are a few of the topics we discussed in this webinar: - Innovation in the context of an IT service desk. - Opportunities and ideas for innovation in your service desk. - Possible deterrents of innovation in your service desk. - Making sure you have all the right tools for innovation. For updates, follow us on social: Twitter: https://twitter.com/ME_ITSM Facebook: http://www.facebook.com/servicedeskplus/ LinkedIn : https://www.linkedin.com/company-beta/2881115/ Google Plus: https://plus.google.com/+Servicedeskplus1
Views: 844 ManageEngine
Discover Kaseya: Service Desk 1.4
 
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• Kaseya Service Desk configuration to help you meet ITIL requirements • The application of Service Level Agreements on support workflows • Automation of support escalations processes, email notifications and cases status notifications • Engineer time logging and management\client based reporting opportunities • The integration of Kaseya monitoring into the Service Desk to enable the support team to work from a single pane of glass http://www.kaseya.com/
Views: 1027 kaseyacorp
Why the Help Desk gets paid less?
 
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Why the Help Desk gets paid less? IT Career Playlist https://www.youtube.com/watch?v=JQ2h6LvXbtU&list=PLxo6mf-dQ33h7MJyKHSu2cSP9i_MUxRrX Take IT courses: https://jobskillshare.org
Views: 1278 JOB Skills Share
Genesys and Oracle Cloud Deliver World-Class CX Solutions
 
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Hear from Steve Rutledge, SVP Product Management, how Genesys solutions, powered by Oracle Cloud, a leading platform with performance, scalability, and security, deliver world-class omni-channel customer experiences.
Views: 652 Oracle
The Value of Oracle Support for PeopleSoft
 
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Understand the value of Oracle Lifetime Support for your PeopleSoft solutions as well as what recent changes to Oracle’s support policies mean to you and Oracle’s ongoing commitment to PeopleSoft.
Views: 1556 PSFTOracle
HEAT HelpDesk Overview for COE
 
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Join Rob Kelsall and Alan Taylor to see how the HEAT platform looks right out of the box for the helpdesk package, offering incident management, problem, knowledge, self-service (including mobile), service catalogue and survey.
Views: 2671 HEAT Software
Unicenter Service Desk r12 Prsentation : Part2
 
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This video gives a brief description of Unicenter ServiceDesk r12 functionality and features. By Adi Ghosh. This might give you an idea about the ServiceDesk product and how ITILv3 is implemented or followed. Part 2
Views: 3279 adigosh
ManageEngine ServiceDesk Plus 9.3 Authentication Bypass (CVE-2019-10008)
 
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CVE-2019-10008 More info at: https://flameofignis.com/2019/03/30/ServiceDesk-9-3-Auth-Bypass-CVE-2019-10008/ https://github.com/FlameOfIgnis/CVE-2019-10008 Discovery: Ata Hakçıl, Melih Kaan Yıldız
Views: 472 Ignis
Downloading and Installing SysAid with the Oracle Database (with SysAid 9 installation)
 
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https://www.sysaid.com/ Step-by-step instructions for downloading and installing SysAid with the Oracle database. For more information, email us at [email protected]
Views: 2129 SysAid
Ntirety -   2014 Year in Review
 
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Ntirety's Andy Sherman reviews 2014. Hiring and service desk improvements. Level 2 service desk improves DBA productivity. More talent for Oracle, SQL Server and MySQL. Database consulting: development DBA, expanding BI capabilities leveraging the Microsoft stack.
Views: 22 Ntirety
Oracle Work Life – Supercharge Employee Productivity
 
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See how Oracle Work Life Solutions, part of the Oracle HCM Cloud, helps organizations embrace teamwork and supercharge employee productivity.
Views: 1858 Oracle
Oracle Database as Document Store & SODA QBEs
 
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JSON (JavaScript Object Notation) has become the dominant data exchange format of the 21st century. As of version 12.1, Oracle Database offers powerful, flexible features for storing and querying JSON documents. In this video we show how the Oracle Database can be operated as a document store and documents can be searched by 'Query by Example' expressions, where the query itself is written in JSON. QBE's are provided by the SODA (Simple Oracle Document Access) Api which is available for REST and Java. AskTOM Office Hours offers free, monthly training and tips on how to make the most of Oracle Database, from Oracle product managers, developers and evangelists. https://asktom.oracle.com/ Oracle Developers portal: https://developer.oracle.com/ Sign up for an Oracle Cloud trial: https://cloud.oracle.com/en_US/tryit music: bensound.com
Views: 245 Oracle Developers
Technical Support Interview Questions and Answers
 
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Interview Questions and Answers for Technical Support Positions. Suitable for candidates at both executive and managerial levels.
Views: 274573 CareerRide
Web Help Desk Training: Best Practices for Reporting and Using Advanced Search
 
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Learn more: http://slrwnds.com/WHDSearch There are two ways to report on data in the Web Help Desk® software. The first is a standard report, which is useful for statistics and aggregated data views. The second is by using advanced search, which provides a detailed list of data based on defined conditions. This video demonstrates when to use which method for analyzing and reporting on Web Help Desk data. Connect with SolarWinds: THWACK IT Community: http://thwack.solarwinds.com/ Facebook: https://www.facebook.com/SolarWinds Twitter: https://twitter.com/solarwinds LinkedIn: http://www.linkedin.com/company/solarwinds Instagram: http://instagram.com/solarwindsinc/ Flickr: http://www.flickr.com/photos/solarwinds_inc/
Views: 1274 solarwindsinc
Help Desk basic Virtualbox Tutorial
 
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Join 20,000+ Members https://jobskillshare.org
Views: 2957 JOB Skills Share
Hosted Oracle Hyperion Planning in the Cloud
 
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If you think your organization does not have the resources to implement Oracle® Hyperion Planning™, think again! PLANtastic is a comprehensive entry into the implementation of an enterprise planning solution, including implementation, on-going maintenance, and hosting, at a low monthly price. Key Performance Ideas can develop a complete, enterprise planning solution and move you from a spreadsheet environment to a scalable, systematic solution. Our hosted environment includes both production and development instances of the application, allowing Finance to focus on using a planning system versus building and maintaining one. Furthermore with monthly Oracle Hyperion application administration by our in-house administrators, the need to hire, train and retain specialized, full-time administrators is eliminated. PLANtastic, one of the nation's first Oracle Hyperion Planning in the Cloud offerings, allows organizations to mature their processes while reducing capital outlay and lowering operating costs to improve return-on- investment. Benefits of PLANtastic include: - Move from a spreadsheet focused manual environment to a scalable, systematic solution - Optimize your planning processes while reducing capital outlay - Avoid the cost and effort associated with the procurement, deployment, configuration and support of hardware - Utilize on-shore, Oracle certified, remote Oracle Hyperion application administrators to avoid the need to hire and train in-house personnel - Reduce operating costs and improve ROI and cash flow PLANtastic provides you with an all-inclusive entry to Oracle's Hyperion Planning for one low monthly price and includes: - A prebuilt planning application by the Key Performance Ideas consulting team, based on our best practices and practical experience implementing solutions for customers of various sizes and various industries - Delivery of a standard application with the option for adding features a-la-carte per your needs - A hosted environment in our secure data center, with a secure VPN connection - Oracle Hyperion administration by our in-house administration team Plus, we will meet your advanced infrastructure needs: - HARDWARE: High Performance Scalable CPU & RAM, SAN Storage, and High Availability/Fail Over - SOFTWARE: Server OS, VPN (Point to Point), Malware Security, Firewall Protection - SERVICE: Backups, EPM Stack Support, Help Desk with ticket tracking system, 12/5 support included
Views: 773 KeyPerformanceIdeas
How Oracle Intelligent Bots Work
 
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Learn how Oracle Intelligent Bots work with this demo showcasing contextual intelligence on messaging clients and voice activated assistants.
Views: 15399 Oracle
Help Desk Ticket System Course Conclusion
 
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Join 20,000+ Members https://jobskillshare.org
Views: 745 JOB Skills Share
Oracle Access Management 11gR2 PS3 (11.1.2.3) QuickTour
 
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In this short video we take a look at the latest release of OAM 11gR2 PS3 (11.1.2.3). Focusing on the upgrade user interface. Updated audio More information is available at http://OracleIdentity.com
Views: 8568 OracleIdentity
Cloud Success - Oracle ACS and Oracle University
 
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Oracle Advanced Customer Support and Oracle University have joined forces to provide services for Oracle Cloud success through every step of your lifecycle; from activation and provisioning to usage, expansion, and renewal.
Views: 1641 Oracle
SERVICE DESK: How to create SLA's
 
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This tutorial video will show you how to setup the create SLAs in the Vorex Professional Services (PSA) and Project Management Portal
Views: 1656 Vorex Inc.
Get to know IBM Workplace Support Services with Watson | IBM
 
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Learn how IBM's enterprise help desk solution transforms end user support and improves service desk productivity. https://www.ibm.com/ms-en/marketplace/end-user-support-services
Views: 5946 IBM IT Services